Cancellation & Refund Policy

All cancellation requests must be submitted to Mithani Tours USA in writing. The cancellation date is determined by the date on which Mithani Tours USA receives your written request. The initial deposit is non-refundable and non-transferable in all circumstances unless Mithani Tours USA specifically agrees otherwise in writing.

Failure to pay the remaining balance by the deadline specified for your tour may result in automatic cancellation and applicable charges.

The cancellation policy applies regardless of the reason for cancellation. Mithani Tours USA cannot make exceptions for personal, medical, or unforeseen circumstances, including:

• Personal or family emergency, illness or hospitalization, accident or injury, death or serious illness of a family member.
• Flight cancellation or delay, passport or visa issues, failure to obtain required travel documents, government or airline restrictions affecting the traveler.
• Work or business commitments, change in personal circumstances, fear or concern regarding travel conditions, or weather-related personal travel decisions.

An itinerary change does not automatically qualify a traveler for a refund. Travelers removed from a tour due to conduct that disrupts the group or poses a safety risk are not eligible for a refund.

Because no exceptions can be made, we strongly recommend purchasing comprehensive travel insurance immediately after booking. Purchasing insurance does not change this policy; any reimbursement is strictly between the traveler and the insurer.

Learn about travel insurance · Read the full Terms & Conditions

Call us at (469) 360-6729 or email info@mithanitours.com.