Terms & Conditions

Your reservation is confirmed only after Mithani Tours USA receives the required initial deposit along with any necessary documentation. Space on each tour is limited and secured on a first-come, first-served basis. Mithani Tours USA reserves the right to decline or cancel a reservation if required payments or documents are not received by the applicable deadline.

• Initial Deposit: Required to secure your reservation. The deposit is non-refundable and non-transferable and may be applied immediately toward airline, hotel, and supplier payments.
• Balance Payment: The remaining balance must be paid by the deadline specified for your tour. Failure to pay by the due date may result in automatic cancellation and applicable charges.
• Reservation Hold: Mithani Tours USA is not responsible for holding a reservation past the balance-payment deadline if the required payment has not been received.

All cancellation requests must be submitted to Mithani Tours USA in writing. The cancellation date is determined by the date on which Mithani Tours USA receives your written request. The initial deposit is non-refundable in all circumstances unless Mithani Tours USA specifically agrees otherwise in writing.

No Exceptions to the Cancellation Policy: The cancellation policy applies regardless of the reason for cancellation. Mithani Tours USA cannot make exceptions for personal, medical, or unforeseen circumstances, including:

• Personal or family emergency, illness or hospitalization, accident or injury, death or serious illness of a family member.
• Flight cancellation or delay, passport or visa issues, failure to obtain required travel documents, government or airline restrictions affecting the traveler.
• Work or business commitments, change in personal circumstances, fear or concern regarding travel conditions, or weather-related personal travel decisions.

Because no exceptions can be made, Mithani Tours USA strongly recommends purchasing comprehensive travel insurance immediately after booking.

Mithani Tours USA strongly recommends that every traveler purchase comprehensive travel insurance immediately after making a deposit. Coverage to consider includes trip cancellation, trip interruption, medical emergencies, emergency evacuation, hospitalization, lost or delayed baggage, and travel delays.

• Mithani Tours USA does not provide travel insurance and is not responsible for losses that could have been covered by an appropriate policy.
• Purchasing travel insurance does not change Mithani Tours USA's cancellation and refund policy.
• Any reimbursement from an insurance provider is a matter strictly between the traveler and the insurer.

The tour price covers only the services specifically listed in your tour itinerary or booking confirmation. Items not identified as included are the traveler's sole responsibility.

Hotels are subject to availability and may be changed when necessary due to availability, renovations, operational issues, or circumstances beyond Mithani Tours USA's control. Reasonable efforts will be made to provide accommodations of the advertised category.

• Room Requests: Specific room types, bed configurations, views, adjoining rooms, early check-in, and late checkout are subject to availability and cannot always be guaranteed.
• Double Occupancy: Tour prices based on double occupancy assume two travelers sharing one room.
• Single Supplement: Travelers requesting single occupancy must pay the applicable single supplement.

Travel itineraries are subject to change due to weather, road conditions, airline schedules, government regulations, safety concerns, or other circumstances beyond Mithani Tours USA's control. Every effort will be made to provide comparable services when changes are required. An itinerary change does not automatically qualify a traveler for a refund.

• Mithani Tours USA may modify the order of activities, sightseeing locations, hotels, restaurants, or transportation when reasonably necessary.
• Flight schedules, baggage allowances, and seat assignments are controlled by the airline. Mithani Tours USA is not responsible for delays, cancellations, missed connections, or baggage issues.
• Travelers must be on time for all departures and activities. If a traveler misses a scheduled departure, Mithani Tours USA is not responsible for alternative transportation or reimbursement.

• Passports & Visas: Travelers are responsible for valid passports, all required visas, travel authorizations, vaccinations, and permits.
• Health & Mobility: Some tours involve considerable walking, stairs, high elevations, rough terrain, or physically demanding activities. Travelers with medical concerns should consult their physician and notify Mithani Tours USA before booking.
• Personal Belongings: Travelers are solely responsible for passports, money, luggage, electronics, medications, and valuables.
• Conduct & Respect: All travelers must behave respectfully toward fellow participants, staff, guides, and local residents. Mithani Tours USA reserves the right to remove any traveler whose conduct poses a safety risk or disrupts the group, without refund.

• Force Majeure: Mithani Tours USA is not responsible for delays, cancellations, or additional expenses caused by natural disasters, severe weather, political unrest, pandemics, acts of terrorism, border closures, strikes, or other events beyond its reasonable control.
• Supplier Terms & Price Changes: Third-party suppliers operate under their own terms and policies. Additional charges may apply if there are significant increases in airfare, fuel, taxes, or other supplier costs.
• Photography & Media: Mithani Tours USA or designated photographers may capture photographs and videos during the tour for promotional use. Travelers who do not wish to appear in promotional materials must notify Mithani Tours USA in writing before or during the tour.
• Non-Transferability & Changes: Tour reservations may not be transferred to another person without prior written approval. Approved name changes or substitutions may incur fees.

These general Terms & Conditions apply to all Mithani Tours USA tours unless a specific tour's written itinerary, quotation, booking confirmation, or agreement contains different terms. Where tour-specific written terms differ from these general terms, the specific written terms will apply.

By submitting a deposit or any payment toward a Mithani Tours USA tour, the traveler acknowledges that they have had an opportunity to review these terms and agrees to be bound by them.